Set rent rules and resident exceptions.

Choose calendar-month or joining-date billing. Review the first-period calculation and due date. Check whether the property uses business defaults or its own settings, then preview a representative bill before applying the rules.

Record a resident’s agreed exception and the period it covers. When adding a one-month concession to an existing discount, choose whether to add to it or replace it. Review the resulting bill.

Review the configured late fine, grace period and cap. A manual damage fine needs its own reason. Turning reminders off does not cancel bills or fine rules. While a payment claim is pending, overdue escalation pauses for the applicable balance.

Rule edits apply to future entries. Correcting an old bill needs a separate review and reason. Keep residents informed of the applicable policy; sending a message does not itself create or change a charge.